Inventory Managment - Sales Optimization - Field Service - Financial Analysis

Serving Distributors since 2001

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Field Service Solution

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Field Service Solutions

Many distributors view service & repairs as an important revenue source and growth opportunity. OverDrive’s Service Management application helps manage the administrative challenges related to supporting and servicing customers. Service Management’s growing ‘knowledge base’ becomes a valuable source of information for future service and sales opportunities.

 Scheduling & Tracking Repair Orders (details)
Optimize customer satisfaction by tracking service commitments and history.
Building a knowledge base (details)
Capture information necessary for continued customer service.
Analyzing customer & service trends (details)
Refine your business practices with insights from your historical ‘knowledge base’.
Managing service contracts & warranties(details)
Efficiently handle contract details, renewals and warranties

Let OverDrive help you provide top-line service and offer more to your customers than your competitors can. Call us at 1.702.476.0878.