Alert reps when customer behavior changes
Each day, demand history is examined, looking for changed patterns. Noteworthy changes generate alerts to sales reps for their review and response.
· In real-time, warn reps that customers have stopped buying old favorites or started buying new items
· Warn when a customer is not meeting expectations established by prior forecast overrides
· Prompt for explanations: switching between items, new business, lost business, etc.
· Feed responses back to buyers for review and inclusion on the purchasing plan
