Analyzing customer & service trends

Transform the collection of invoice and service data into actionable insights by examining useful trends.

§         Analyze selected call activity, revenue and cost history by date, technician, equipment, vendor, etc.

§         Drill into call lists and then drill-into specific call history

§         Report on technician time by call, day, week, month or year

§         Analyze contract profitability by accumulating revenue and costs over the span of the contract