Enable Company-Wide Access To All

Customers will no longer need to repeat their issue to a different CSR each time they call. Every CSR can view each other’s interaction with every customer.

§         Powerful one-stop Inquiries to access all types of customer data instantly

§         Sales order & A/R Invoice/Payment activity

§         CSR correspondence, action items, customer profile notes

§         System generated event triggered notices

§         Email content